Privacy Policy

This Privacy Policy explains how HyCooker B.V. (“HyCooker”, “we”, “us”) processes personal data when you use https://www.hycooker.com or contact us.

Who we are

Controller: HyCooker B.V., KvK 94203148, BTW NL866677689B01, Groningen, the Netherlands. Contact: hycooker@impacthydrogen.com.

Data we collect

• Contact form data you submit (name, email, organisation, message and related fields), and order-related data processed by Stripe when you complete checkout.
• Technical data required to operate the website (for example IP address for security and rate limiting).
• Optional analytics data if you consent to analytics cookies (OpenPanel and PostHog).

Why we process data

• To respond to enquiries and fulfil orders (contract / legitimate interest).
• To operate and secure the website (legitimate interest).
• To measure aggregate website usage where you have opted in (consent).

Retention

Enquiry and order-related records are retained only as long as needed for follow-up and legitimate business records, then deleted or anonymised.

Sharing

We use service providers that process data on our behalf (for example email delivery via Resend). We do not sell personal data.

Your rights

Depending on applicable law (including GDPR), you may request access, rectification, erasure, restriction, objection or data portability. Contact hycooker@impacthydrogen.com. You may also lodge a complaint with the Autoriteit Persoonsgegevens in the Netherlands.

Updates

We may update this policy. The version published on this page is current.